Hero Link Org Portal

Every member, protected at a tap.

Hero Link gives hospitals, retirement communities, home-health agencies, and assisted-living teams a single dashboard to deploy and manage NFC medical IDs for every member they serve.

No batteries100% waterproofNo app requiredNo PII collected
One tap. Full medical context.

Trusted by care teams across the country

Hospitals
Senior Living
Home Health
First Responders
Use cases

Built for the organizations that care for what matters most.

Whether you're looking after a single ward or coordinating across a network of facilities, Hero Link gives every member a medical ID — and gives your team complete visibility.

Hospitals & clinics

Issue Hero Link IDs to inpatients and at-risk outpatients so vital info travels with them between visits, departments, and providers.

Retirement communities

Give every resident a discreet medical ID first responders can scan in seconds — no wallet, no phone, no PIN to remember.

Assisted & memory care

Protect residents prone to wandering with rugged bands that carry their full care plan, allergies, and emergency contacts.

Home health agencies

Equip clients in your care so any responder — even a stranger on the street — can read accurate, up-to-date medical info.

Schools & camps

Track allergies, medications, and emergency contacts for every student or camper without paper forms or lost permission slips.

Service & veteran orgs

Outfit members with waterproof, fire-resistant IDs that survive deployment, training, and the worst conditions imaginable.

A care team reviewing member profiles on a laptop
Member roster

Your entire member list, always up to date.

Add members one at a time or invite them in bulk. Hero Link keeps every profile, emergency contact, allergy, condition, and document organized in one searchable dashboard — owned by your organization.

  • Bulk invitations and self-serve onboarding
  • Document storage for DNRs, ID cards, and care plans
  • Emergency contacts with relationships and priority
  • Audit trail on every profile change
Emergency readiness

When seconds count, the right info appears.

Any responder — even a passerby — can tap a Hero Link band with a standard smartphone. No app to download. No PIN. Just the medical context that helps your members get the care they need, faster.

  • Works with any modern phone — no app or sign-in
  • Live event log: see when and where each band is scanned
  • Freeze a device instantly if it’s lost or compromised
  • Profiles updated by your team appear on the band in real time
A paramedic taps a smartphone to a Hero Link wristband
A nurse holds the hand of a senior wearing a Hero Link wristband
For care teams

Designed for the people who do this every day.

Hero Link is built around the workflows of nurses, administrators, and care coordinators — not just IT. Every screen is fast, simple, and respectful of your team’s time.

Role-based admin seats

Give each member of your team only the access they need.

Privacy-first

No SSNs, no addresses. Members own their info.

Realtime activity

Watch device events stream into your dashboard live.

Mobile-friendly

Manage members and devices from any phone or tablet.

How it works

From sign-up to ready in under an hour.

01

Get your fleet

We ship Hero Link bands and cards to your facility, pre-registered to your organization.

02

Assign to members

Bulk-import your roster or invite members to claim their device with a single tap.

03

Stay ready

Profiles, contacts, and care plans stay in sync — and any phone can read them in an emergency.

Why Hero Link

Made to be there when it matters.

Every Hero Link device is engineered for the conditions your members live in — and the moments your team trains for.

No batteries, ever

Hero Link devices never need charging. Set them and forget them.

100% waterproof

Submerge them in the shower, the pool, or worse. They keep working.

Heat & cold resistant

Engineered to survive house-fire conditions and arctic temperatures.

Secure NFC, no QR

Reliable tap technology — no faded printouts or scratched codes.

No app required

Anyone with a modern phone can read a profile in a single tap.

No PII collected

We never ask for SSNs or home addresses. Members stay in control.

Get started

Ready to bring Hero Link to your organization?

Tell us a little about your team and we’ll set you up with everything you need to onboard members on day one — devices, profiles, and dashboard access.